Get Compensation for Your Defective Vehicle
Massachusetts’ Lemon Law protects consumers by ensuring they get a refund or replacement for defective new or used vehicles.
“Lemon Law protects owners and lessees of vehicles with persistent defects.” –– Joseph Novel, Esq.
founding attorney
Full refund, incl. taxes, fees, & remaining loan balance.
You’ll receive a new car of equal value.
Under the Massachusetts Lemon Law, your new vehicle may qualify as a lemon if it has a defect (called a “nonconformity”) that substantially impairs its use, market value, or safety. The defect must be reported to the manufacturer or dealer within the “term of protection,” which is one year or 15,000 miles from the date of original delivery, whichever comes first. If your car keeps having problems that can’t get fixed, the Massachusetts Lemon Law is on your side and you should not wait to explore your options.
Under Massachusetts Lemon Law Chapter 90, Section 7N½, a “reasonable number of attempts” means the same defect has been repaired three or more times without success, or your vehicle has been out of service for a cumulative total of 15 or more business days during the term of protection. The manufacturer also gets one additional opportunity of up to seven business days to fix the issue before you can demand a refund or replacement. If your car keeps going back to the shop, the Massachusetts Lemon Law gives you real leverage.
If your vehicle qualifies under the Massachusetts Lemon Law, you are entitled to either a full refund or a replacement vehicle. A refund includes the full contract price plus incidental costs like sales tax, registration fees, and finance charges, minus a reasonable allowance for the miles you drove before the problem surfaced. The Massachusetts Lemon Law is designed to make you whole, so take action if your vehicle qualifies.
Yes, used cars have their own protections under Massachusetts Lemon Law Chapter 90, Section 7N¼. Dealers are required to provide a written warranty covering the full cost of parts and labor for defects that impair safety or use. The warranty period depends on mileage: 90 days or 3,750 miles for vehicles under 40,000 miles, 60 days or 2,500 miles for those between 40,000 and 80,000 miles, and 30 days or 1,250 miles for vehicles between 80,000 and 125,000 miles. If you bought a used car from a dealer in Massachusetts, the Massachusetts Lemon Law still has you covered.
Absolutely, and it is one of the smartest moves you can make. The Massachusetts Lemon Law has specific arbitration requirements, documentation rules, and notice deadlines that can be easy to miss on your own. The good news is that in many cases, attorneys’ fees are covered by the manufacturer if you win, meaning it often costs you nothing out of pocket. A Massachusetts Lemon Law attorney can help protect your rights and give your claim the best possible shot.
